For the Marketing Department
Integration with Constant Contact
The premier email service provider's tracking information is automatically collected by IntelliPad
FAQ for this page
Marketing creates an IntelliPad event for a Constant Contact email campaign, and attorneys mark their contacts for inclusion in it, as usual in Outlook or the browser view. IntelliPad’s Mail Manager provides a special mail task type in which a campaign created on the Constant Contact website is chosen. With a button click, the Contact information for the included contacts is uploaded to the Constant Contact website for sending of the emails.
Constant Contact only maintains the email feedback for each contact for 90 days. The IntelliPad program downloads the campaign feedback on a firm-defined schedule, where it can be maintained indefinitely. IntelliPad provides access to these feedback details for each campaign, showing the Sent, Open, Bounce, Opt-Out, and Forward statistics. Each response type has its own log of contacts. For emails Bounced due to invalid email address, the address can be changed in the contact record; Opt-Outs are automatically updated so that these contacts will not receive any emails in the future.