In the IntelliPad CRM, attorneys easily mark their contacts for inclusion in mailings, or for invitation to an event, directly in Outlook or in the convenient browser view opened from Outlook. When Marketing creates a new event or mailing list, they can send an email to all attorneys providing a link to it in the browser view, so with one click each attorney can open his or her contacts and mark the ones to include in the new mailing or invite to the new event.
For the Marketing staff, IntelliPad includes a convenient “Mail Manager” for each mailing list or event. Features include selection of all or specific linked contacts for inclusion in a mail task, and selection of a type of mail task—email message, export of data field values for print of mailing labels, or export of data field values for upload to a third party service provider. A content editor is provided for creation of professional email messages that can include colors and formatting, graphics and images, specific data field values such as contact name, event name, and event time and date, and clickable links to a firm landing page for RSVP to an event or management of subscriptions to firm publications.
Optional direct interfaces are available for the Constant Contact®, Act-On®, and Emma® webmail service providers.
Yes. The IntelliPad CRM requires all contacts added in Outlook to have a default Email Consent status of “Unknown” and a default Mail Type which can be “No Mail” for firms that must comply. Contacts cannot be included in email mail tasks unless and until their Email Consent has been expressly given, with a source and date, and their Mail Type has been changed to allow email only or both email and hardcopy mail.
If an implied consent status is allowed while active invoices exist for a client: Consent must be withdrawn 2 years after the last invoice date (per the CASL). IntelliPad can do this automatically by keeping track of the invoices and payments, exported from the billing application, for each contact. The firm can create an email to be sent automatically to every contact, when their consent is about to expire, optionally including a clickable link to a firm web page where a contact can either unsubscribe from all, or request continued subscription to selected firm publications.
Firms not required to comply with such laws can just ignore these features.
The IntelliPad CRM offers optional interfaces with the Constant Contact®, Act-On®, and Emma® webmail service providers. For a mass mailing, contact data is uploaded from the IntelliPad database to the provider’s website for sending of the emails, thus avoiding any spam designation for the firm’s email server. Each provider offers many templates for creation of very professional email messages. After a campaign has been sent, the results are downloaded to IntelliPad tables by an IntelliPad program, on a schedule determined by each firm. Logs of Sent, Bounced, Opened, etc. results are maintained in IntelliPad for each campaign.
Yes. The IntelliPad CRM includes a mail task type of “Data Source” which exports contact data field values for printing of labels in Word. Versys offers a “Word labels” macro for download from our website; this macro provides a dialog for selection of a specific Avery Label format, from a listing and with a preview, in Word before printing the labels for the exported contact values.